How much does shipping cost?
Shipping is charged separately from the product price. The prices shown on our website do not include shipping — the exact cost is calculated and shown to you at checkout before you pay, based on your destination and the size of your order.
How the cost is worked out
Shipping cost depends on where the order is going and how much you're ordering — larger or heavier orders, and orders going to more remote destinations, generally cost more to ship. We don't publish a single flat rate because it varies by these factors. The accurate figure for your specific order is always the one shown at checkout, before you confirm payment.
Why we don't quote a fixed price here
Courier rates change by region and by carrier, and we work with more than one delivery company depending on where an order is headed. Quoting one number in this article would be wrong for most customers, so we point you to checkout instead, where the rate is calculated for your actual cart and address.
Which courier delivers your order
The delivery company assigned to your order can vary depending on your location. If you'd like to know which courier is handling a specific order, contact our support team with your order details and we'll confirm it for you.
If you have questions about a charge
If a shipping charge at checkout looks wrong, or you want to confirm the cost before you order, reach out through our contact form. Our support team can check the rate for your destination and order size and answer any questions before you complete your purchase.
Related articles
- Delivery Timeframes and Order Tracking
- Returns and Refunds
- What's Included in the Kit?
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